Get in Touch With Us

This page explains how to contact the Non Gamstop Casinos editorial team, what we can help with and, just as importantly, what we can't. We are an independent research and comparison site. We are not a casino, and we don't run any of the accounts, payments or bonuses described on our pages.

Disclosure: some pages on babyworldboutique.co.uk link to casinos, and we may earn commission if you sign up through those links. Commission does not decide where an operator is ranked, and it does not change what we say about its terms.

How to reach us

No contact email address or contact form details were supplied for this page, so we haven't listed one here. Use the contact form or address shown on the site if your browser or the footer displays one. We would rather point you to a real channel than invent one.

To get a quicker, more useful reply, include:

1. The page address or title you are writing about.
2. The specific statement, figure or term you are questioning.
3. What you found instead, with a source if you have one, such as the casino's own terms page.
4. The date you looked, because bonus terms change.

Please don't send passwords, full card numbers or identity documents. We will never need them.

What we can help with

• Corrections. Bonus terms, wagering requirements, payment options and withdrawal limits can change without notice. If something on a page looks out of date, tell us. Our information was last checked on 1 October 2026, and casino offers shown are advertising rather than confirmed outcomes.
• Questions about our reviews. If you want to know how we assessed an operator, such as Betmica, Kikibet or Betninja, or why a term matters, ask us.
• Suggestions. If you want a topic explained, such as source-of-funds checks, game contribution to wagering or currency conversion on non-GBP accounts, we will consider it.
• Business and editorial enquiries. Say who you represent and what you propose. Payment will not buy a higher ranking.

What we can't do

We can't act on your behalf with a casino. Specifically, we can't:

• Reopen or reverse a closed account, or release a held withdrawal.
• Settle a dispute over a bonus, a voided bet or a verification request.
• Remove you from GAMSTOP or shorten a GAMSTOP exclusion period.
• Guarantee that any casino will pay out, or that any offer will suit you.

Those matters sit with the operator, its licensing body or, for GAMSTOP, the scheme itself.

If you have a problem with a casino

Work through these steps in order:

1. Contact the casino's customer support in writing, so you have a record. Keep screenshots of balances, terms and chat transcripts.
2. Use the operator's formal complaints procedure if the first reply doesn't resolve it. Check its terms for how long it says it will take.
3. Look at the licence the casino states in its footer and terms. Many sites featured here hold overseas licences rather than a UK Gambling Commission licence, and an overseas regulator's complaint process may differ from the UK's. Verify that the licence is real on the regulator's own register rather than relying on a logo.

Be aware that a casino accepting British players is not the same as being authorised to serve Great Britain. Sites outside the UK Gambling Commission system are not part of GAMSTOP, and UK consumer protections and dispute routes may not apply. Our guide to trusted non GamStop casinos in the UK explains what to check before you join.

If gambling is causing you harm

If you are worried about your own gambling or someone else's, you don't need to contact us first. These are independent services:

• GamCare runs the National Gambling Helpline and live chat in Great Britain, and offers support free of charge.
• GAMSTOP is the free national self-exclusion scheme for licensed UK operators. Details of exclusion periods are on its own site.
• Blocking software can stop gambling sites from loading on your devices, and many operators offer deposit and loss limits and their own self-exclusion tools.

Gambling is not a way to earn income or solve money worries. Only adults aged 18 or over should gamble. If you are in debt, a free debt advice service can help.

What to expect from us

We read what we receive and, where a reply is appropriate, a real person will write it. We haven't published a guaranteed response time, so we won't promise one. If you point out a factual error and we can confirm it, we will correct the page.

Thank you for helping keep Non Gamstop Casinos accurate. If you would like to read before you write, our comparison of non GamStop casinos is the best place to start.